In a sea of remarkable people performing in a difficult industry, the kind folks at the Sioux Falls Convention Center Sheraton stick out like a sore thumb. I can’t recommend them enough.
Was not impressed with any of the place..certainly not the way of Sheraton that we have experienced. We were on the club lounge floor and what a mistake! ! The evening food was dismal with no drinks. Was told that the reason being the guests would steal the alcohol! ! Maybe if there was decent hosting this would not be a problem! ! Breakfast was also minimal! We were there to attend a happening at the convention center. We do not recommend this hotel!
I have traveled all over the world. I have been to many hotels of many chains. I have found a wide range of very average or high-average hotels. Many places perform better than expected; loyalty is sought by all and excellent service is the currency by which it is obtained. I can recall no truly terrible experiences, in my eight years of professional travel.
That said, there is one outstanding example of an incredible customer service experience, and it is this hotel, particularly the Controller and the customer service specialist named Emma. Due to unforeseen circumstances and their infinite kindness, the hotel went above and beyond at a cost to them to provide me with an extra level of service. I am incredibly impressed and grateful for their help.
Great place to be if you are up in Sioux Falls. Staff is friendly and helpful. Coffee shop is ok., shuttle and bell service is good. Pickup to and from the airport was quick. Rooms were neat and clean. Business center offers printing facility along with couple of computers just in case you need to print. Definitely recommend for a good stay.
Very accommodating hotel! We were traveling along I-90 but it was worth the extra 15 minutes to go into Sioux Falls and stay at this Sheraton. The hotel is spacious and beautiful, the rooms were nice and had super comfortable beds, and the staff were all friendly. Although we did not have pets with us we liked the fact that they welcome them and even have a "dog VIP" station in the lobby. We will definitely stay there again.
I was here for a convention. The service was very good throughout the convention center. They kept us fed and kept us with refreshments. The service at the hotel bar was very good for the rambunctious group we were. Well served. I cannot speak first hand of the rooms, but the others who stayed said the rooms were quiet and we'll appointed.
Sheraton Sioux Falls Convention Center is a US Lodging based in Sioux Falls, South Dakota. Sheraton Sioux Falls Convention Center is located at 1211 Northwest Ave, Sioux Falls, SD 57104, USA.
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