If it was possible to give NO stars I would! I have had so many shipments coming from FedEx and I have had the same issue over and over! They leave a note on your door without even knocking or ringing a door bell. I'm not sure why they do this, all it does is add to their work the next day, but it has been an ongoing issue for a very long time! I watched out my front window one day as the driver got out of the truck (WITH NO BOX IN HIS HANDS), walked to my front door, stuck a note on the door and went back to the truck. I quickly ran to the door and yelled at him...."hey...can I have my package please?" He then came back and delivered it. I told him might go better in the future if you knock. Today it happened again, however, this time I was not watching for the truck so now they wont come back until tomorrow. WORST SERVICE EVER! DO NOT USE THESE PEOPLE IF YOU CAN AVOID IT!
I seem to be having the same issues as most people. Now twice this week, I'm left with a door tag and no package. To get to the Benson Rd facility it is a 45 min round trip. The first time I had to go up there I politely asked them to take down the door code to my apartment complex. They flat out refused and told me if it was inconvenient to come up there, to have it sent to the other location to be held but I would have to wait atleast 1 extra day. 2 days later Amazon unfortunately shipped another package via FedEx and I HAD TO GO BACK. This time a different gal took down the door code but "couldn't guarantee it would get into the system." They clearly dont care about service. So much for 2 day shipping. These are just my most recent 2 experiences, not to mention other issues I've had in the past. If there was an option, I'd NEVER have anything shipped via FedEx. The only reason they get 2 starts is because my package wasn't damaged.
The staff on-site was great, but I am very disappointed at the lack of organization in this company. Even the staff didn't know what was going on with my package.
Like others have said. Wish I could leave no stars. Takes way longer than it should to receive package (I paid for 2 day shipping) and then my package says it's delivered but I never got it. Had to hunt it down because it was left at a random address. Call to speak with customer service and they seem like they have an attitude and tell me they have until Tuesday to get it figured out, but the driver might not recall where he left the package by then so I'll have to contact the shipper and tell them my package was "lost". Seriously the worst shipping company ever!
Fast service. Easy to get to.
Fedex Ship Center is a US Store based in Sioux Falls, South Dakota. Fedex Ship Center is located at 201 E Benson Rd, Sioux Falls, SD 57104, USA.
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