When we pulled up to the speaker, No type of greeting used of any kind. The team member was not paying attention to our order and did not repeat back at the speaker. Then when we got to the cashier window, the team member was distracted and talking to a guy in a minivan that was not in the lane. She then repeated the order and did not have our drinks correct. So after the correction, we pulled to the window to collect our food. As I was watching through the drive thru window as an customer was at the counter, looking very frustrated and impatient. After the lady received her order after watching her stand by for 7 minutes angrily. We then waited another 3-5 min to receive our 2 drinks, 2 hash browns, and 2 sausage McMuffins with cheese. (I did not ask for extra cheese, but was charged?). When the team member, that was not in proper uniform, finally handed us our 6 items, I simply asked, "Why did it take 10+ minutes to make the 4 food items?" The team member replied with a shrug. I asked, "Are y'all short staffed or something?" He returned with, "Yeah. This place is going down hill." I personally thought it was a very "great" additude to have in an already struggling environment. When I ate my sandwich it had 2 pieces of cheese on it when I simply asked for a sausage McMuffin with cheese, and it really wasn't warm. When we ordered our sodas we asked for a Sprite with no ice and a sweet tea with light ice. We received full ice in both sodas. I did enjoy my hash brown, which was deciently hot. But overall this was the worst fast food experience I have ever experienced.
Should have timed the drive through wait. Like most people, I’ve been to MANY McDonalds, and always had very fast service. This was EXTREMELY slow.
I have has good and bad experiences there depends on time of day and who is running the show. Had a good one today
Normally not that busy until around 8:00 p.m. then it's really long waits. But usually no problems with service or food
Mornings during the week are good as to customer service however nights any day of the week can be extremely slow food is good coffee I really like in morning I wish they had more healthy options
Mcdonald S is a US Cafe based in Sioux Falls, South Dakota. Mcdonald S is located at 917 E 10th St, Sioux Falls, SD 57103, USA.
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